Open ticket
Do you have a problem with the software or hardware of a digital signage device, or would you like to send an MDE device in for repair (even without a customer contract via a chargeable RMA process)?
We ask registered customers to please open a ticket via the Support Portal (login necessary; German only). This is how we can ascertain SLA agreements.
You may also reach us:
Digital Signage Software or Hardware: support@buetema-ag.de / +49 (0)7142-501-777
MDE device: techsupport@buetema-ag.de / +49 (0)7142-501-444